Frequently Asked Questions
Got a question about the exhibition?
Why not check out our FAQ Page
Box Office: +44 (0)20 3773 8995
For exciting job opportunities please
Get in touch
TERMS & CONDITIONS
The Art of the Brick will take place at the Great Northern Warehouse, Unit 5, in Manchester UK, and is promoted by AOTB Manchester Ltd. All visitors to the exhibition are subject to the following Terms and Conditions and by acquiring one or more tickets to this exhibition you confirm to AOTB Manchester Ltd that you accept these terms and conditions of use.
One purchased ticket entitles one person to enter the exhibition on one single occasion. The ticket is valid for one admission only and once used it will become invalid for re-admission. Once a visitor has left the exhibition, he/she will need to buy an additional ticket to re-enter.
Tickets are valid only for the date and time stated. Please check your tickets upon receipt, as mistakes cannot always be rectified.
The venue reserves the right to refuse admission and may on occasion conduct security searches to ensure the safety of the visitors.
Art of the Brick in Manchester, as well as the Great Northern Warehouse, reserve the right to amend or make alterations to the published details of the event as shall become necessary.
Admission is at the ticket holder’s own risk.
Every person who enters the exhibition must hold a valid ticket that should be retained at all times in order to be available for inspection if needed by any member of staff. Failure to produce a valid ticket may result in removal from the exhibition.
Group tickets for parties of 10 or more may be available at discounted rates. Please visit the Groups page for further information.
Where ticket prices vary according to age, the following applies:
An adult is anyone 17 years or older
A person aged 3-12 is considered a ‘child’
Student rates apply to 13-16 year olds
Any child under the age of 3 can attend free of charge.
The price of the tickets may vary upon occasion and the prices advertised are not guaranteed.
Once acquired, either by purchase or on a complimentary basis, tickets are non-refundable, non-transferable and void if altered. If the ticket is re-sold or transferred for profit or commercial gain by anyone other than Art of the Brick, or one of it’s authorised agents, it will become voidable and the holder may be refused entry or ejected from the venue. Lost tickets will not be replaced.
Tickets will include entry to all areas of the exhibition.
From time to time tickets may be issued under special promotions either direct or via AOTB Manchester Ltd media and/or agency partners. These tickets will be subject to availability as well as to any terms and conditions which pertain to this relevant promotion.
Latecomers may not be admitted and may have to wait for a suitable timeslot to open up. If no suitable timeslot is available, latecomers may be refused entry.
Tickets purchased via the Art of the Brick website will be offered a ‘print at home’ facility and/or an e-mail confirmation ticket.
Tickets purchased via any one of the authorised selling agents will be subject to these agents’ own terms and conditions, including the delivery of the ticket.
Pre-booked tickets may not be used in conjunction with any voucher, promotion or special offer.
HEALTH & SAFETY
The exhibition staff may need to draw visitors’ attention to certain health and safety procedures to which all visitors must adhere.
Art of the Brick will endeavour to be open and operational during published hours, but reserves the right to close the exhibition on any given day, whether for security or any other reason, without notice. In the event of such closure, any tickets issued for use only on the day of closure will be exchanged or refunded by the promoter either directly to the visitor, or via the selling agent from whom the ticket was purchased. No further compensation will be paid.
Within the exhibition, the following prohibitions apply:
- No smoking
- No pets or animals except for guide/hearing dogs
- No consumption of food or drink
- No offensive weapons
- No access to any area of the exhibition other than those designated for access by visitors
- No unnecessary noise or behavior likely to annoy or offend other visitors
- No intimidating behaviours towards exhibition staff
- No use of illegal drugs
- No consumption of alcohol except in authorised places and in accordance with the Licensing Act 2003
AOTB Manchester Ltd and/or the Great Northern Warehouse reserve the right to refuse entry or to expel from the exhibition any visitor who fails to observe the prohibitions as above, or who they consider likely to affect the safety and/or enjoyment of any other visitor or member of staff.
In the interests of safety, visitors may be asked to submit to a search of their person or belongings and anyone refusing to submit or to be found in possession of materials believed by the promoter or the venue to be dangerous or unsuitable will be denied entry or removed from the exhibition.
Visitors must keep their personal belongings with them at all times and AOTB Manchester Ltd and the Great Northern Warehouse accept no responsibility for loss, theft, or damage to any personal belongings brought into the exhibition.
From time to time Art of the Brick, AOTB Manchester Ltd, the Great Northern Warehouse (or other authorised third parties) may carry out photography or other recording at the exhibition, and any images or recordings may feature visitors. Visitors consent to the use of such images by the Promoter and/or the Venue in connection with advertising, promotions or monitoring and acknowledge that the copyright in such images rests with AOTB Manchester Ltd/Art of the Brick and/or any authorised third party.
These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction in respect of any dispute.
These conditions of sale may be changed without notice.
Please direct any queries to firstname.lastname@example.org.